Last updated: May 24, 2026
Welcome to Fixivo. This Privacy Policy explains how Fixivo (“we”, “our”, “us”) collects, uses, stores, and protects your
personal information when you visit or make a purchase from our website: www.fixivostore.com.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Store name: Fixivo
Website: www.fixivostore.com
Email: info@fixivostore.com
Fixivo is an online store offering smart home, home improvement, kitchen, cleaning, lighting, and daily-use
problem-solving products.
When you visit our website or place an order, we may collect the following types of information:
Personal Information
This may include:
Full name
Email address
Phone number
Billing address
Shipping address
Order details
Payment confirmation details
Customer support messages
Device and Browsing Information
We may also collect technical information such as:
IP address
Browser type
Device type
Pages viewed
Time spent on the website
Referring website
Cookies and tracking data
Payment Information
Payments are processed securely by third-party payment providers. We do not directly store your full card details. Your
payment information is handled by secure payment processors according to their own privacy and security policies.
We use your personal information to:
Process and deliver your orders
Confirm payments
Send order updates and shipping notifications
Provide customer support
Handle returns, refunds, and warranty requests
Prevent fraud and unauthorized transactions
Improve our website and shopping experience
Send marketing emails, only if you have agreed to receive them
Comply with legal, tax, accounting, and regulatory requirements
We do not sell your personal information.
If you are located in the European Economic Area, including the Netherlands, we process your personal data based on one
or more of the following legal bases:
Contract: To process and deliver your order
Consent: For marketing emails and non-essential cookies
Legal obligation: For tax, accounting, fraud prevention, and compliance
Legitimate interest: To improve our store, prevent fraud, and operate our business safely
We may share your information with trusted third parties only when necessary to operate our store.
These may include:
Shopify, our checkout and ecommerce platform
Hostinger, our website hosting provider
Payment processors
Shipping and delivery partners
Order fulfillment partners
Email and customer support providers
Analytics and advertising platforms
Legal, tax, or regulatory authorities when required
These third parties are only allowed to use your information for the services they provide to us.
Our website may use Hostinger for website hosting and Shopify for ecommerce, checkout, order management, and related
store functions.
Hostinger provides hosting services that help make our website available online. Shopify provides ecommerce and checkout
services that allow us to process orders, manage products, and complete purchases.
Your personal data may be processed through these platforms when you visit our website, place an order, complete
checkout, or contact us. These platforms may store or process data in different countries, including outside your
country of residence.
You can read Shopify’s and Hostinger’s privacy information on their official websites.
Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences,
analyze website traffic, and support advertising.
Cookies may be used for:
Website functionality
Shopping cart operation
Checkout security
Analytics
Marketing and advertising
Fraud prevention
Some cookies are necessary for the website to work. Other cookies, such as analytics and advertising cookies, may
require your consent depending on your location.
For visitors from the Netherlands and the European Union, we aim to request consent before using non-essential cookies.
You can manage or disable cookies through your browser settings or through our cookie banner where available.
If you subscribe to our newsletter or agree to receive marketing emails, we may send you promotional messages about
products, offers, and updates.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at:
info@fixivostore.com
We will not send marketing emails without your consent where consent is legally required.
Because we use third-party services such as Shopify, Hostinger, payment processors, shipping providers, and analytics
tools, your personal data may be transferred, stored, or processed outside your country, including outside the European
Economic Area.
When this happens, we rely on appropriate safeguards where required by law.
We keep your personal information only for as long as necessary for the purposes described in this Privacy Policy.
This may include keeping data for:
Order processing
Customer support
Returns and refunds
Tax and accounting records
Fraud prevention
Legal compliance
When your data is no longer needed, we will delete it or anonymize it where possible.
If you are located in the European Union or the Netherlands, you may have the following rights under GDPR:
Right to access your personal data
Right to correct inaccurate data
Right to delete your data
Right to restrict processing
Right to object to processing
Right to withdraw consent
Right to data portability
Right to lodge a complaint with a data protection authority
To exercise these rights, contact us at:
info@fixivostore.com
We may need to verify your identity before completing your request.
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, alteration, or
disclosure.
However, no online store, website, or internet transmission is 100% secure. You are responsible for keeping your account
login details and devices secure.
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from
children.
If you believe a child has provided personal information to us, please contact us so we can delete it.
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or
security of those websites.
You should review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website
practices.
The latest version will always be posted on this page with the updated date.
For questions about this Privacy Policy or your personal data, contact us at:
Fixivo
Website: www.fixivostore.com
Email: info@fixivostore.com