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Terms of Service

Last updated: June 10, 2026

Welcome to Fixivo.

These Terms of Service explain the rules for using our website and buying products from fixivostore.com. By visiting our website or placing an order, you agree to these terms.

Please read them carefully before using our website.

1. Store Information

This website is operated by Fixivo.

Throughout the site, the words “we,” “us,” and “our” refer to Fixivo.

You can contact us at:

Email: info@fixivostore.com
Website: fixivostore.com

2. Use of Our Website

By using our website, you agree to use it only for legal and proper purposes.

You must not:

• Use our website for fraud
• Try to damage or hack the website
• Copy our content without permission
• Use fake information when placing an order
• Break any law while using our website

If we find misuse, we may block access, cancel orders, or take legal action if needed.

3. Product Information

We try to make sure all product details, images, prices, and descriptions are accurate.

However, small errors may happen.

Product colors may look slightly different depending on your screen, lighting, or device settings.

We may update product descriptions, prices, or availability at any time without notice.

Example: A product may look slightly brighter in photos than in real life because of lighting.

4. Prices and Currency

All prices shown on our website are displayed in the currency shown at checkout.

Prices may change at any time without notice.

The final price, shipping cost, and any available discounts will be shown at checkout before you complete your order.

5. Orders

When you place an order, you agree that all information you provide is correct and complete.

This includes:

• Full name
• Shipping address
• Email address
• Phone number, if required
• Payment information

After placing an order, you may receive an order confirmation email.

This does not always mean the order has been fully accepted. We may cancel or refuse an order if there is a problem.

6. Order Refusal or Cancellation

We may refuse or cancel an order if:

• The product is out of stock
• Payment fails
• The address is incomplete or incorrect
• Fraud or suspicious activity is detected
• There is a pricing or product error
• We are unable to deliver to your location

If your order is cancelled after payment, we will issue a refund to the original payment method where applicable.

7. Payment

We accept the payment methods shown at checkout.

By placing an order, you confirm that:

• You are allowed to use the payment method
• The payment details are correct
• You authorize us to charge the order amount

All payments are processed securely through third-party payment providers.

Fixivo does not store your full card details.

8. Shipping

Shipping times, costs, tracking, delays, and delivery rules are explained in our Shipping Policy.

Delivery times are estimates and may vary due to courier delays, customs checks, holidays, weather, or other reasons outside our control.

Please make sure your shipping address is correct before placing an order.

9. Returns, Refunds, and Warranty

Returns, refunds, replacements, and warranty claims are explained in our Returns & Warranty Policy.

Please contact us before sending any product back.

Unapproved returns may not be accepted or refunded.

10. Customs, Duties, and Taxes

For international orders, customs duties, import taxes, or local charges may apply.

These charges are decided by your country’s customs office and are the customer’s responsibility unless clearly stated otherwise at checkout.

Fixivo is not responsible for delays caused by customs.

11. Product Use

You agree to use our products safely and according to the product instructions.

Fixivo is not responsible for damage, injury, or loss caused by:

• Wrong use
• Wrong installation
• Misuse
• Negligence
• Product modification
• Ignoring safety instructions

Example: If an electrical product is used with the wrong charger or installed incorrectly, Fixivo is not responsible for damage caused by that misuse.

12. Availability

We do our best to keep products available.

However, stock can change quickly.

We do not guarantee that every product will always be available.

If a product becomes unavailable after you place an order, we may offer: a replacement, a refund, store credit, or another suitable solution.

13. Account and Customer Information

If you create an account or provide personal information, you agree that the information is accurate and updated.

You are responsible for keeping your account details safe.

Our use of your personal information is explained in our Privacy Policy.

14. Discounts and Promotions

We may offer discounts, coupon codes, or promotions from time to time.

Promotions may have conditions, such as:

• Expiry date
• Minimum order value
• Limited stock
• One use per customer
• Product restrictions

We may change, pause, or end promotions at any time.

15. Intellectual Property

All content on our website belongs to Fixivo or our content providers.

This includes:

• Logo
• Text
• Product descriptions
• Images
• Website design
• Graphics
• Brand name

You may not copy, sell, reuse, or distribute our content without written permission.

16. Third-Party Links

Our website may contain links to third-party websites, apps, or services.

We are not responsible for third-party websites, their content, policies, or actions.

You should read their terms and policies before using them.

17. Limitation of Liability

To the maximum extent allowed by law, Fixivo is not responsible for indirect, accidental, or unexpected losses related to the use of our website or products.

This includes:

• Loss of profits
• Loss of data
• Delivery delays
• Website errors
• Product misuse
• Third-party service problems

Nothing in these terms removes your legal consumer rights where the law does not allow it.

18. Website Errors

Sometimes our website may have errors, such as:

• Wrong price
• Wrong product detail
• Typing mistake
• Stock error
• Technical issue

We reserve the right to correct errors, update information, or cancel orders if needed.

19. Changes to These Terms

We may update these Terms of Service at any time.

The latest version will always be available on this page.

By continuing to use our website after updates, you agree to the new terms.

20. Governing Law

These terms are governed by the applicable laws of the business location and the laws that apply to customers in their country of residence.

Customers may also have consumer rights under local consumer protection laws.

21. Contact Us

For questions about these Terms of Service, contact us at:

Email: info@fixivostore.com
Store: Fixivo
Website: fixivostore.com

We usually respond within 24–48 business hours.